Accessories
HELP & SUPPORT
FAQ
All the answers to your questions: practical guides to the installation, use and correct maintenance of your Elleci product.
WHERE CAN I BUY ELLECI ACCESSORIES?
You can buy Elleci accessories directly from our resellers or online from our e-shop at https://elleci.shop/.
WHAT MATERIAL IS THE FLEX DRAINER MADE OF?
The Flex Drainer is made of silicone with steel-coated bars.
WHAT TO DO IF I RECEIVE A DAMAGED ACCESSORY (WHEN OPENING THE PACKAGING)?
If you find when opening the packaging that you have received a product with obvious cosmetic problems, you must report the incident to your seller and ask for the item to be exchanged.
HOW CAN I CHECK THE COMPATIBILITY OF ACCESSORIES?
Specific accessories have been made for each Elleci sink to make the most of each product’s potential. You can identify the accessories for each sink by consulting the list in the official catalogs available at Elleci points of sale or by consulting the company’s website www.elleci.com, in the recommended accessories section for each model.
HOW MANY YEARS OF WARRANTY ARE PROVIDED FOR ACCESSORIES?
The duration of the legal warranty for accessories is two years from purchase.
WHERE CAN I FIND TECHNICAL INFORMATION ABOUT ACCESSORIES?
On our Elleci website https://www.elleci.com/it/. Technical drawings containing useful information about installing accessories are also available in the official catalogs.
WHERE SHOULD THE BASKETS AND BOTTOM GRIDS BE INSTALLED?
Baskets and bottom grids are fitted with rubberized feet to fit inside the sink bowl.
