Hoods

HELP & SUPPORT

RICERCA
Generic filters

FAQ

All the answers to your questions: practical guides to the installation, use and correct maintenance of your Elleci product.

AFTER HOW LONG SHOULD I REPLACE THE ACTIVATED CHARCOAL FILTER?
Carbon filter saturation occurs after more or less prolonged use. In any case, the filter must be replaced within a maximum of four months. Activated charcoal filters cannot be washed or regenerated.
WHAT IS THE FINISH ON THE LEAF BOX HOOD?
The Leaf Box hood is made of stainless steel and polished glass.
I HAVE A PROBLEM WITH THE HOOD: WHAT SHOULD I DO?
If you have identified a problem with the hood, you can open a support file by clicking directly on this link https://www.elleci.com/it/come-possiamo-aiutarti/richiedi-assistenza/
WHAT MATERIAL IS THE BRIO HOOD MADE OF?
The Brio hood is made of enameled metal with a matte black finish.
HOW MANY YEARS OF WARRANTY ARE PROVIDED FOR HOODS?
The duration of the legal warranty for hoods is two years from purchase.
WHAT IS THE ENERGY CLASS APPLICABLE TO THE LEAF VERTICAL AND LEAF BOX MODEL HOODS?
Both hoods are classified as Energy Class A.
WHAT MATERIAL IS THE URBAN HOOD MADE OF?
The Urban hood is made of enameled metal with a matte black finish.
WHAT DO I HAVE TO DO TO ACTIVATE THE WARRANTY FOR THE HOOD?
To make use of the product warranty, you simply need to keep a copy of the product purchase receipt or invoice, which must be presented to the service department in the event of any problems.
WHAT IS THE ENERGY CLASS APPLICABLE TO THE BRIO AND URBAN MODEL HOODS?
Both hoods are classified as Energy Class D.
ARE ELLECI HOODS SUCTION OR FILTERING?
Elleci hoods are designed to be dual-function. Simply purchase the activated charcoal filter kit to use the filter function.
WHAT IS THE FINISH ON THE LEAF VERTICAL HOOD?
The Leaf Vertical hood is made of satin-finished glass and polished glass.
AFTER HOW LONG SHOULD THE GREASE FILTER BE CLEANED?
The grease filter (metal finish) should be cleaned at least once a month and the use of non-aggressive detergents is recommended. It can be cleaned manually or in the dishwasher, using a low-temperature wash and a short cycle.