HELP & SUPPORT
All the answers to your questions: practical guides to the installation, use and correct maintenance of your Elleci product.
WHY DOES THE OVEN NOT HEAT UP?
Check whether the door is closed properly. If the problem persists, you should open a support file by clicking directly on this link https://www.elleci.com/it/come-possiamo-aiutarti/richiedi-assistenza/
WHY DOES STEAM BUILD UP ON THE DOOR?
Food can generate steam during cooking. Most of this steam will escape by the vents. However, it is possible for some of it to build up in a cooler part such as the door, so this is a normal condition and is not considered a problem.
WHY DOES THE MICROWAVE OVEN INTERFERE WITH TV RECEPTION?
When the microwave oven is in operation, there may be interference with TV and radio reception. This is similar to interference from small electrical appliances, such as mixers, vacuum cleaners and electric fans. It is quite normal.
WHY IS THE OVEN LIGHT LESS BRIGHT?
During microwave cooking at low power, the oven light may dim. This is quite normal.
ACCIDENTAL START-UP OF THE OVEN WITHOUT FOOD INSIDE?
THE UNIT MUST NOT BE OPERATED WITHOUT FOOD IN IT. IT IS EXTREMELY DANGEROUS.
WHY DOES THE OVEN NOT START?
Check that the power cable is correctly inserted. If necessary, disconnect the power supply and reconnect after 10 seconds. If the problem persists, you should open a support file by clicking directly on this link https://www.elleci.com/it/come-possiamo-aiutarti/richiedi-assistenza/