The receptionist is often the company’s first point of contact, represents the company and must ensure that users and customers have a positive first impression. Courtesy, competence, composure and politeness are essential qualities for this role.

Principal tasks

  • Welcoming customers/guests/visitors;
  • Providing guidance or clarification via the switchboard;
  • Monitoring arrivals;
  • Managing incoming telephone calls and routing them to recipients;
  • Managing incoming and outgoing mail;
  • Organizing and archiving documents;
  • Supporting colleagues and superiors in the operational organization of meetings or events.


  • Excellent interpersonal skills and ability to deal with the public, kindness and openness;
  • Outstanding communication skills;
  • Excellent knowledge of the English language;
  • Ability to manage different activities simultaneously;
  • Care and attention to detail that the role demands;
  • Good problem-solving skills;
  • Good computer skills.

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