The receptionist is often the company’s first point of contact, represents the company and must ensure that users and customers have a positive first impression. Courtesy, competence, composure and politeness are essential qualities for this role.
Principal tasks
- Welcoming customers/guests/visitors;
- Providing guidance or clarification via the switchboard;
- Monitoring arrivals;
- Managing incoming telephone calls and routing them to recipients;
- Managing incoming and outgoing mail;
- Organizing and archiving documents;
- Supporting colleagues and superiors in the operational organization of meetings or events.
Requirements
- Excellent interpersonal skills and ability to deal with the public, kindness and openness;
- Outstanding communication skills;
- Excellent knowledge of the English language;
- Ability to manage different activities simultaneously;
- Care and attention to detail that the role demands;
- Good problem-solving skills;
- Good computer skills.